Skip to content
Special offer: a full month free, no credit cardStart free
Sarai

Three clear plans

Every plan starts with one full free month, no card. Prices in USD, per business.

Billing

Starter

A small shop with 1–3 people answering customers

$35/ month

Start free
Users
Up to 3 users
Channels
1 WhatsApp number, 1 Instagram account, 1 Facebook Page, plus TikTok, Telegram and website chat
  • Shared inbox on web and mobile
  • Tickets and Leads boards
  • Canned replies and ready-made Arabic automations
  • Teams and macros
  • Satisfaction survey and business hours
  • Reports
  • Sarai AI with a monthly reply allowance

Support: Arabic guide and a WhatsApp support group

Growth

Teams of 3–10 people

$55/ month

Start free
Users
Up to 10 users
Channels
Up to 3 of each channel, plus an email inbox
  • Everything in Starter
  • Email inbox
  • Website chat campaigns
  • A setup call where we connect your channels with you
  • A larger Sarai AI reply allowance

Support: Arabic guide, WhatsApp support group and an onboarding call

Custom

Larger teams and special needs

Quoted

Contact us
Users
Agreed with you
Channels
Agreed with you
  • Everything in Growth
  • Shopify, delivery company and API integrations
  • Custom features
  • Data processing agreement (DPA)
  • A named contact person

Support: All of the above, with priority support

Frequently asked questions

Do I need to change my WhatsApp number?

You don't have to change your number, but for now it has to be removed from the WhatsApp or WhatsApp Business app before we connect it to Sarai, because Sarai runs on Meta's official API (Cloud API). If you want to keep using the app, we connect a second number. Soon you'll be able to keep the app on the same number.

Who pays for WhatsApp messages?

Meta bills you directly on the card added to your WhatsApp account. The first 1,000 replies a month per number are free; after that there is a small fee per message at Meta's rates. You need to add a payment card to your WhatsApp account, or Meta stops replies after the first 1,000.

What happens after the free month?

Before the month ends we remind you, and you choose the plan that suits you. If you don't choose, your account keeps working for 7 days; then we pause it and keep your data for 30 days.

Is there a mobile app?

Yes, your team replies from the mobile app, with notifications.

Where is my data stored?

On servers in Germany (European Union), accessible only to your team and Sarai support staff. Details are in the privacy policy.

What does Sarai AI do?

It answers your customers' questions in local dialect from your business information, helps your team write replies, and hands the conversation to a person when needed.

Ready to grow your business?

Start free in a minute, or book a demo and we connect your channels with you.