Sarai Chat
A shared inbox for your team on web and mobile: saved replies, internal notes, auto-assignment and a full history for every customer.
In MENA, the inbox is the storefront
All your channels on one screen
WhatsApp, Instagram, Messenger, TikTok, Telegram and your website chat in one inbox for your team. Every chat has an owner, every customer gets a follow-up, and no customer gets lost.
A full month free · No credit card · Arabic first
«Sell more, smarter. Organise and grow your business.»
One place for all your customersWhatsAppInstagramMessengerTikTokTelegramWebsite chatEmail
Three tools, one experience
Built around how small Arab businesses work: lots of conversations, small teams, little time.
Tickets board
Every conversation is a ticket with a number, status, priority and owner. Drag and drop to update, group by team or request type.
Leads board
Follow every new customer from the first message to the sale: new, contacted, interested, quote, won. Export to Excel in one click.
How Sarai works
Connect your channels
WhatsApp (Meta's official Cloud API), Instagram, Messenger, TikTok, Telegram, website chat and email. Our team helps you connect them.
Invite your team
Every employee gets their own login and sees the conversations they handle, on desktop or the mobile app.
Follow every request
Conversations become organised tickets: complaint, inquiry, order follow-up… no customer gets lost.
Turn customers into sales
The leads board shows who is new, interested or has bought; reports show how your team performs.
Everything you need to serve your customers
What's available now, and what's coming soon.
Unified inbox
WhatsApp, Instagram, Messenger, TikTok, Telegram, website chat and email in one place for the whole team.
Sarai AI
Answers customers in Palestinian dialect and Arabizi, and hands over to a person when needed.
Tickets from conversations
Number, status, priority, owner, team and request type for every conversation, on a drag-and-drop board.
Leads
Clear stages from new to won, an owner for every lead, and CSV/Excel export.
Coming soon
Products and stock
A catalogue with prices, sizes and quantities that Sarai AI uses in its answers.
Coming soon
Orders
Turn a conversation into an order ready to confirm, and track its status.
Coming soon
Delivery and tracking
Courier integrations that answer “where is my order?” automatically.
Coming soon
Storefront
A professional shop page connected to your conversations and products.
Made for companies that run on conversations
- Companies
- Delivery companies
- Service providers
- Stores
- Restaurants
- Clinics
Three clear plans
Every plan starts with one full free month, no card. Prices in USD, per business.
Starter
$35/ month
A small shop with 1–3 people answering customers
Growth
$55/ month
Teams of 3–10 people
Custom
Quoted
Larger teams and special needs